Terms of Use

The following Terms and Conditions (the “Terms of Use”) govern your use of the services offered through FlightAndHotelGuru.com and its related platforms (collectively, “Our Website”). By using Our Website you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of the terms, then your only recourse is to immediately terminate use of FlightAndHotelGuru.com and its related platforms. In these Terms, “we”, “us” and “our” refers to FlightAndHotelGuru.com and its related platforms, and “you” and “your” refers to you, the user of Our Website.

1. We Do Not Sell Travel Products

Our Website is a travel search engine. FlightAndHotelGuru.com does not provide, own or control any of the travel services and products that you can access through Our Website, such as flights, hotels, rental cars or tours (the “Travel Products”). The Travel Products are owned, controlled or made available by third parties (the “Travel Providers”) either directly (e.g., airline or hotel) or as an agent (e.g., online travel agency). The Travel Providers are responsible for the Travel Products they offer. The Travel Provider’s Terms and Privacy policies apply to your booking so you must agree to and understand those terms. Furthermore, the terms of the actual travel provider (airline, hotel and etc.) apply to your travel, so you must also agree to and understand those terms. You interact with any Travel Provider accessed through Our Website at your own risk and FlightAndHotelGuru.com does not have any responsibility should anything go wrong with your booking or during your travel.

All mentions of Travel Providers on Our Website, including their trademarks and logos, are made for information purposes only. We don’t recommend any tickets/bookings over other tickets/bookings. We provide the comparison tool and the information we collect from Travel Providers. All decisions are Yours. We don’t recommend one Travel Provider over another Travel Provider.

FlightAndHotelGuru.com hosts content, including prices, made available by or obtained from Travel Providers. We are is no way responsible for accuracy, timeliness or completeness of such content. Since FlightAndHotelGuru.com has no control over the Travel Products and does not verify the content uploaded by Travel Providers, it is not possible for us to guarantee the prices displayed on Our Website. Prices change constantly and additional charges (e.g. payment fees, service charges, checked-in luggage fees and etc.) may apply, so you should always check whether the price asked for a booking is the one you expected. Some Travel Products may also be sold in another currency than the one preset or chosen by you for the display of the search results. Our currency conversion is for information purposes only and should not be relied upon as accurate and real time.

2. Booking through FlightAndHotelGuru.com

If you make a booking through Our Website for Travel Products, that booking is made with the Travel Provider named on the booking page and Our Website only acts as a travel search user interface. Accordingly, FlightAndHotelGuru.com has no responsibility for the booking or the Travel Product because FlightAndHotelGuru.com has no involvement in creating and providing the Travel Products that you book. If you have any issues or questions around your booking and/or the Travel product, you agree to address and resolve these with the Travel Provider and not with us.

3. Intellectual Property

Our Intellectual Property (trademarks, design elements, logos, content, articles, blog posts and other Intellectual Property) is ours and we don’t grant you a license to use it for any purpose. An exception is made for journalists and bloggers – they are allowed to use the trade names and logos to identify FlightAndHotelGuru.com in their articles.

If you think we’ve infringed on your Intellectual Property, please send us a detailed explanation via our Contact Us Form, and we’ll review it within a reasonable time frame.

4. Use of Our Website

You may only use Our Website, if you are of sufficient legal age and can enter into binding contracts.

You may only use Our Website to search for legitimate travel deals and you may not use Our Website to make any false, fraudulent or speculative reservations or any reservation in anticipation of demand. 

You agree not to do any of the following without prior express written permission of FlightAndHotelGuru.com :

  • access the site with any manual or automated process for any purpose other than your personal use or for inclusion of FlightAndHotelGuru.com pages in a search index. You are prohibited to use any automated system or software to extract data from Our Website (“screen scrapping”), for commercial or non-commercial purposes;
  • violate the restrictions in any robot exclusion headers on Our Website or bypass or circumvent other measures employed to prevent or limit access to Our Website;
  • deep-link to any portion of Our Website for any purpose;
  • use any device, software or routine that interferes or attempts to interfere with the normal operation of Our Website or take any action that imposes an unreasonable load on our network equipment;
  • use any features of Our Website for any purpose that is unlawful, harmful, or otherwise inappropriate, as determined by us;
  • reproduce, duplicate, copy, sell, trade, resell or exploit Our Website.

We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to Our Website.

5. Warranty Disclaimer

The information and services on Our Website are provided “as is” and for informational purposes only. Our content is largely generated in an automated fashion; errors can and do happen. Our Website usually displays a large number of search results. However, we are not comprehensive and do not display all available providers and offers. Accordingly, we do not always display the lowest available price. FlightAndHotelGuru.com expressly disclaims – to the fullest extent permissible – all warranties of any kind, incl. fitness for purpose. 

6. Limitation of Liability

Because we don’t charge you for anything, to the maximum extent permitted by the law of your country, we disclaim any liability for any damages arising from your use of Our Website or from any aspect of you dealing with Our Partners.

7. Arbitration 

You expressly give up your right to go to court (individually or as part of class action) and agree that all matters will be settled by binding arbitration of a Hong Kong International Arbitration Centre.

8. Links from Our Website

FlightAndHotelGuru.com accepts advertising from and provides links to Other Websites for information purposes only. We provide these links for your reference and convenience and do not endorse the contents of Other Websites and accept no responsibility for them or for any loss or damages that may arise from your use of them. We have no responsibility for the accuracy or availability of information provided by Other Websites to which you may link from Our Website. Before you use Other Websites you should agree to their separate terms of use, privacy policy and other rules they may have posted.

9. Updates

We may modify these Terms of Use for any reason – at any time – by posting a new version on Our Website. Your use of Our Website following any modifications to the Terms of Use signifies your acceptance of such modifications. It is your responsibility to check Our Terms of Use periodically for changes. If you object to any provision of these Terms of Use or any subsequent modifications to these Terms of Use, your only recourse is to immediately terminate use of Our Website.

10. Applicable Laws

Your use of Our Website is governed by the Laws of Hong Kong.

 

Last Update: May 17, 2020. 

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